There are a few different ways an animal can make its way to DCHS. Some animals are found running loose, lost from their families. This type of animal is considered a "stray" and would be put on a stray hold for four days so their family has time to report them missing (DCHS has a form on the website), check the shelter's Found Pet Database, or contact DCHS. In the meantime, DCHS staff and volunteers check the lost dog or cat for a microchip. If no registered microchip is found, staff and volunteers review lost and found pet reports daily to see if a lost report matches a found animal. If the family cannot be located, on the fifth day of the stray hold, the lost pet can be made available for adoption to find a new home!
DCHS also partners with other shelters and rescues around the country to transfer pets to Dane County. DCHS is able to do this because the community is filled with animal enthusiasts looking to add new pet friends to their family, which makes more space available at DCHS for homeless pets. DCHS often transfers as many as 20 dogs per week from overcrowded shelters in the South.
The third way pets come to DCHS is through surrender. Sometimes, people can no longer care for their pets for a variety of reasons, including the human has fallen ill and has no one who could help care for their pet, or their apartment complex changed management and no longer allows certain or any pets. In these situations, community members are encouraged to try to rehome their pet within their network of friends and family. DCHS also offers a free rehoming service to find a new family in the community. If the pet parent is unable to rehome, they can make an appointment with DCHS to surrender the pet to the shelter.